Initial Disclosure Document March 2010
Use this information to decide if our services are right for you.
Sheffield Motorcycle Centre is an appointed representative of ITC Compliance Limited which is authorised and regulated by the FSA (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts.
We have taken steps to ensure that if, in the course of advising you, we make a recommendation, such recommendation will be suitable for your demands and needs at the time the recommendation is made.
In assessing your demands and needs we may seek such information about your personal circumstances and objectives as might be relevant in order to enable us to identify your requirements. It is important that you provide us with accurate and relevant information.
ITC Compliance Limited is authorised to provide non-
We always aim to provide a first class service, however if you have any cause for complaint any enquiry can be raised by either email, in writing or by telephoning The Compliance Officer, ITC Compliance Limited, Charnwood House, Marsh Road, Bristol, BS3 2NA, complaints@itccompliance.co.uk, 0117 9539058. Should you remain dissatisfied you have the right to ask the Financial Ombudsman Service to review your case. You should write to the Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR. Telephone 0845 080 1800. You may be entitled to compensation should we be unable to meet our liabilities as an insurance intermediary under the Financial Services Compensation Scheme. Your entitlement to compensation will depend upon the type of business and the circumstances of your claim.
Details of ITC Compliance Limited’s authorisation can be confirmed by contacting the FSA on 0845 606 1234 or by visiting the FSA's website http://www.fsa.gov.uk/register.
As an organisation we are committed to treating our customers fairly, before, during and after a sale.
Before the sale you can expect:
o A recommendation based on your personal circumstances and the information you provide, and a copy of the document on which this recommendation is recorded
o To have any significant and unusual exclusions or exceptions to the policy brought to your attention
o A clear statement of price, including where applicable a breakdown of any interest charges
o Details of your cancellation rights and our complaints procedure
o Copies of your policy documentation or information as to when these documents will be dispatched
After the sale you can expect
o Not to encounter any barriers to cancelling your policy within regulatory agreed time frames
o To have any complaint dealt with in a timely and professional manner
If at any time you feel you have not been treated fairly by any member of our staff please contact us at the address or telephone number above.
Confidentiality and Data Protection
Your information will only be disclosed to third
parties in the normal course of arranging and administering any insurance contract(s)
and to ITC Compliance Limited for the purposes of monitoring and/or enforcing compliance
with any regulatory rules/codes.
To obtain a finance quote from SMC, please read the terms & conditions below.
Sheffield Motorcycle Centre, 35 Walker Street, Sheffield, S3 8GZ, Tel: 0114 2525454 fax: 0114 525452